Legal notice

Version 1.0 · Effective 14 September 2026

This page sets out the statutory and legal information for taraya.in, published in accordance with the Companies Act 2013, the Consumer Protection Act 2019 and the Consumer Protection (E-Commerce) Rules 2020.

1. Operator

1.1 TARAYA is a brand of A96 Ventures Private Limited, a private limited company incorporated in India on 3 October 2023.

CIN: U32111WB2023PTC265350
GSTIN: 19AAZCA4678G1ZU
Registered office: 44/19, Durgapur Lane, Kolkata 700 027, West Bengal, India

2. Customer Care

2.1 For orders, claims and general support:

Email: care@taraya.in
Phone / WhatsApp: +91 81001 77977
Visits: by prior appointment only, at the registered office

3. Grievance Officer

3.1 In accordance with the Consumer Protection (E-Commerce) Rules 2020, our Grievance Officer is:

Name: Aman Jhawar
Email: grievance@taraya.in
Address: 44/19, Durgapur Lane, Kolkata 700 027, West Bengal, India

3.2 Grievances are acknowledged within 48 hours and resolved within one month of receipt.

4. Products and Hallmarking

4.1 TARAYA articles are handcrafted in 925 sterling silver and BIS hallmarked where applicable. We make no purity or certification claim beyond BIS hallmarking.

5. Trademark

5.1 TARAYA™ is a trademark of A96 Ventures Private Limited. A registration application has been filed under Class 14 of the Trade Marks Act 1999 and is pending.

6. Policies

6.1 The following documents govern the use of this Website and purchases made on it:

Terms of Service
Shipping, Cancellation, Return and Refund Policy
Buyback Policy
Privacy Policy

7. Service of Notices

7.1 Legal notices to A96 Ventures Private Limited must be served at the registered office stated above or by email to grievance@taraya.in.